Frequently Asked Questions
Everything you need to know about shopping with Black Coral Vape.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.
Are your products authentic?
Yes, we guarantee that all products sold on Black Coral Vape are 100% authentic and sourced directly from reputable manufacturers and authorized distributors.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer wholesale pricing?
Yes, we provide competitive wholesale rates for bulk orders. Please visit our 'Wholesale' page or contact our B2B sales department for more information.